Refund policy

Refund & Return Policy

We make every onesie to order—just for you. Because of the custom nature of our products, all sales are final.

That said, we stand behind the quality of our work. If your order arrives damaged contact us within 7 days of delivery and we’ll make it right.

We do not accept returns or offer refunds for:

  • Buyer’s remorse or sizing issues*

  • Delayed shipments due to courier issues

  • Worn, washed, or altered items

*Please consult our [size guide] before ordering to ensure the best fit.

To request a replacement for a defective or incorrect item:

Email us at [your support email] with:

  • Your order number

  • A photo of the issue

  • A brief description

We’ll review it within 48 hours and issue a replacement if eligible.

Pro Tip: Double-check your order details (size, color, shipping info) before checkout—since each onesie is made just for you, changes post-purchase are limited.

Thank you for understanding and supporting made-to-order apparel.